Privacy Policy

PHOIA respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you use this website or contact us.

1. Who we are

This website is operated by Cedrik Hoffmann trading as PHOIA.

Legal address:

Contact: hello@phoia.com

If PHOIA is later operated through an incorporated company, this page will be updated with the relevant company details.

2. What information we collect

When you contact PHOIA through the website or by email, we may collect:

• your name
• your email address
• your LinkedIn profile or website
• your founder stage
• the information you include in your message
• any other information you choose to share with us

We may also collect basic technical information such as browser type, device type, pages visited and timestamps if analytics or hosting logs are used.

3. How we use your information

We use your information to:

• respond to your enquiry
• assess whether PHOIA is relevant to your needs
• arrange calls or meetings
• provide advisory, sprint or institutional services
• manage client relationships
• improve the website and services
• keep appropriate business records
• comply with legal obligations

4. Legal basis for processing

Depending on the context, we process your information because:

• it is necessary to take steps before entering into a contract
• it is necessary to perform a contract with you
• we have a legitimate interest in responding to enquiries and operating PHOIA
• we need to comply with legal obligations
• you have given consent, where consent is required

5. Contact form and email

The website contact form may open your email client and send your message by email to PHOIA. Contact form submissions are sent by email and are not stored in a website account or database on this site.

Please do not send highly sensitive information through the contact form. If confidential material is relevant, we can agree appropriate confidentiality terms before you share it.

6. Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary, including:

• website hosting providers
• email providers
• form or automation providers
• analytics providers, if used
• professional advisers
• legal or regulatory authorities, where required

These providers may process information in countries outside your location. Where relevant, we take reasonable steps to ensure appropriate safeguards are in place.

7. How long we keep information

We keep enquiry information only for as long as reasonably necessary.

As a general rule:

• unsuccessful or inactive enquiries may be kept for up to 24 months
• client and contractual records may be kept for longer where needed for business, tax, accounting, legal or compliance purposes
• information may be deleted sooner where it is no longer needed

8. Your rights

Depending on where you are located, you may have rights to:

• access your personal information
• correct inaccurate information
• request deletion of your information
• object to certain processing
• restrict certain processing
• request transfer of your information
• withdraw consent where processing is based on consent

To exercise these rights, contact: hello@phoia.com

9. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

No online transmission or storage system is completely secure, so please avoid sending highly sensitive information through the website contact form.

10. Cookies and analytics

This website does not currently use non-essential cookies or tracking technologies.

If analytics, advertising pixels or other non-essential cookies are added in the future, this Privacy Policy and the Cookie Notice will be updated and, where required, a consent mechanism will be added.

11. Complaints

If you have concerns about how your information is handled, please contact us first at: hello@phoia.com

You may also have the right to complain to your local data protection authority.

12. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.